Privacy Policy

Updated June 2023

We at Kristen Johnson, LLC (“we”, “our”, “us”) share this Privacy Policy with you as a user or viewer of kristenjohnson.co. We want you to know how we use the information you share with us.

This Privacy Policy has been compiled to inform you about how your ‘Personally Identifiable Information’ (PII) is used online by Kristen Johnson, LLC. PII is information that can be used (on its own or with other information) to identify, contact, or locate an individual or identify an individual in context. We process PII as a Data Controller, as defined by the General Data Protection Regulation.

We reserve the right to change this Privacy Policy without notice. By using or viewing Kristen Johnson, LLC, you agree to it, regardless of whether or not you’ve read it.

California Online Privacy Protection Act (CalOPPA)

We present this Privacy Policy in compliance with CalOPPA state law which requires commercial websites to post a privacy policy to collect PII from California consumers. See more here. In accordance with CalOPPA, we agree to the following:

  • Users can visit our site anonymously.

  • This Privacy Policy is linked on our homepage or the first significant page after entering Kristen Johnson, LLC.

  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

Personal Identifiable Information

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including, but not limited to:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Unique visitors and your session activity

  • Your IP address

Squarespace collects some necessary cookies so visitors can navigate and use key features on this site. Squarespace analyzes the data and provides it in a de-personalized form. Learn more here.

When ordering or signing up on our site, you may be asked to enter information such as: name, email address, mailing address, phone number, credit card information, or other details.

We collect information from you when you place an order, subscribe to a newsletter, navigate the website, or enter information on our site via survey or marketing communication. You may decline to provide certain information to us, in which case we may not be able to provide you access to certain services and site features and functionality.

We may use the information we collect in the following ways:

  • Name and Business Name: To address you appropriately and verify your identity

  • Email Address: To serve as a point of contact, to share information and materials with you

  • Mailing Address: For contract and invoicing purposes

  • Phone Number: To serve as a point of contact, to share information with you

  • Credit Card Information: To process your orders securely

  • Project Information: To help us provide accurate quotes for prospective projects

Your personal information is shared with Kristen Johnson, LLC. Your personal information is also contained within Squarespace’s secured networks and is only accessible to a limited number of persons who have special access rights to such systems. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a secure gateway provider and credit card information is not stored or processed on servers owned by Kristen Johnson, LLC.

General Data Protection Regulation (GDPR)

In compliance with the GDPR, you have the right to access information we have about you by emailing us at kristen [at] kristenjohnson [dot] co with “Privacy Policy” in the subject line. We must be able to verify your identity before providing you with an electronic copy of your information.

We will comply with any request to correct, delete, or withdraw consent to our use of your information.

If you feel the rights granted to you have been violated, you agree to contact Kristen Johnson, LLC, as soon as possible by sending us an email at kristen [at] kristenjohnson [dot] co with “Privacy Policy” in the subject line.

Retention

We retain your information for as long as required to respond to and resolve inquiries and to process and share relevant information with you about ordered products. For mailing list subscriptions, we retain your information for as long as you remain subscribed (i.e. you do not unsubscribe).

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser and device

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links clicked

  • Pages visited

  • Forms used

  • Searches

  • Timestamps

This information is collected, analyzed, and presented to us by Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This Squarespace website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, click here.

Cookies include functional and required cookies that allow Squarespace to securely serve this website to you. Cookies also include analytics and performance cookies. All of our activity complies with Squarespace Terms of Service and Squarespace Analytics Terms of Service. More information on how Squarespace uses data and cookies can be found here.

Do Not Track Signals

We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.

Third-party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your PII. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.

Opting Out

You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Children Online Privacy Protection Act (COPPA)

We comply with COPPA and do not knowingly market to or allow third parties to collect PII from children under the age of 13. We require the consent of a parent or guardian to collect personal information from children under the age of 13.

Fair Information Practices

In compliance with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days. We agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.

Unsubscribe/Opt-out

You reserve the right to opt-out of receiving future marketing emails. If you wish to do so, click on the “Unsubscribe” link located at the bottom of each email. We will remove you from marketing correspondence.

CAN-SPAM Act

The CAN-SPAM Act sets rules for commercial email, establishes requirements for commercial messages, gives recipients the right to unsubscribe from emails, and indicates the penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.

  • Process orders and to send information and updates pertaining to orders.

  • Send additional information related to your product and/or service.

  • Market to our mailing list or continue to send emails to our clients after an original transaction has occurred.

In accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.

  • Identify the message as an advertisement in a reasonable way.

  • Include the physical address of our business or site headquarters.

  • Monitor third-party email marketing services for compliance, if one is used.

  • Allow users to unsubscribe by using the link at the bottom of each email.

Other Partners

This website:

Contacting Us

If you have any questions, you may contact us at kristen [at] kristenjohnson [dot] co with “Privacy Policy” in the subject line.